Frequently Asked Questions

Curious to learn more about TrueNorth? Take a look at these frequently asked questions by TrueNorth snack fans like you.

Which retailers carry TrueNorth Snacks?
Can’t find the expiration date, what do I do?
Are your products non-GMO?
I can’t find TRUENORTH® products at my local retailers, can I order directly from you?
Can I freeze TRUENORTH® Nut Clusters?
Are TRUENORTH® products gluten free?
Do TRUENORTH® nut clusters contain soy or dairy ingredients?
The ingredients list for most TRUENORTH® varieties includes “organic sugar”. What’s the difference between organic sugar and regular sugar?
Do you still make TRUENORTH® Pistachio Crisps?
Do you still make TRUENORTH® Cherry Almond Crunch?


Q: Which retailers carry TrueNorth Snacks?
A: You can find our TrueNorth products in BJ’s, Sam’s, Walmart, Harris Teeter, HEB and Ingles. Click HERE to find out where to buy TrueNorth products.


Q: Can’t find the expiration date, what do I do?
A: Please click here to contact us


Q: Are your products non-GMO?
A: Our Almond Pecan Cashew clusters and Cashew Crunch do not use ingredients that were genetically engineered.


Q: I can’t find TRUENORTH® products at my local retailers, can I order directly from you?
A: Unfortunately we are unable to sell our products directly to consumers at this time. We are working diligently to increase distribution to all retailers. Click HERE to find our products for sale direct from MyBrands.com


Q: Can I freeze TRUENORTH® Nut Clusters?
A: Yes, you can keep it in the freezer for up to 6 months. Be sure that the clusters are sealed in the original packaging or other airtight containers before freezing.


Q: Are TRUENORTH® products gluten free?
A: Almond Pecan Cashew clusters and Cashew Crunch are made with gluten-free ingredients and are processed and packaged on dedicated gluten free equipment. Even the brown rice syrup in TRUENORTH® products is gluten free. It is made with brown rice and enzymes, not barley malt. Our Almond Pecan Crunch and Cashew Crunch varieties do not contain gluten. The Chocolate Nut Crunch variety is produced on equipment that also handles pretzels. Although we take special care to thoroughly clean the equipment between each product, and independent laboratory analysis has shown that Chocolate Nut Crunch does not contain gluten, we believe it is important to inform consumers that it is possible for trace amounts of gluten to be present in the Chocolate Nut Crunch variety.


Q: Do TRUENORTH® nut clusters contain soy or dairy ingredients?
A: Most varieties of TRUENORTH® nut clusters do not contain any soy or dairy ingredients. Only the Chocolate Nut Crunch variety contains soy lecithin and dairy ingredients, so people with sensitivity to these ingredients should avoid consuming this variety. All relevant allergen information is printed clearly on each package, below the ingredient statement.


Q: The ingredients list for most TRUENORTH® varieties includes “organic sugar”. What’s the difference between organic sugar and regular sugar?
A: Sugar that is certified organic has been grown, harvested, and processed in accordance with federal standards for organic foods. Although the USDA and the FDA maintain strict standards for safe foods in the United States, there are additional standards for foods labeled as organic. Foods labeled as organic must comply with the National Organic Program (NOP) standards, as a result of the Organic Foods Production Act of 1990. In broad terms, the standards generally require:

  • Avoidance of synthetic chemical inputs, such as chemical fertilizers, synthetic pesticides, genetically modified organisms (GMO), irradiation, industrial solvents and other chemical food additives
  • Use of farmland that is free from prohibited synthetic chemicals for 3 or more years
  • Separation of organic products from non-certified products
  • Periodic on-site inspections to confirm compliance with the standards
  • The sugar we use in our TRUENORTH® products is organic, and therefore complies with NOP standards. In terms of flavor and sweetness, most people would not be able to discern a difference between organic sugar and ordinary sugar.


Q: Do you still make TRUENORTH® Pistachio Crisps?
A: Unfortunately, the TRUENORTH® Pistachio Crisps have been discontinued. We are very sorry as we know that some consumers will be disappointed that the crisps are no longer available.


Q: Do you still make TRUENORTH® Cherry Almond Crunch?
A: We’re sorry, but unfortunately the TRUENORTH® Cherry Almond Crunch has been discontinued. At this time, we do not have any plans to continue selling this product.